Privacy & Terms
At Carmella’s Bistro and VIA, we value your trust and are committed to protecting your privacy and providing transparency about how our website is used. By visiting our site, you agree to the following Privacy & Terms.
Privacy Notice
Information We Collect
When you use our website, we may collect:
Basic technical details (such as your browser type, IP address, and pages visited) to help us improve our site and guest experience.
Information you voluntarily provide through contact forms or gift card purchases (such as your name, phone number, email, and payment details).
How We Use Your Information
We use this information only to:
Respond to inquiries or requests you submit.
Process gift card purchases.
Maintain and improve the website experience.
We do not sell or rent your information to third parties.
Cookies & Tracking
Our site may use cookies or similar technologies to enhance your browsing experience. You may disable cookies in your browser settings, though some features may not function properly.
Third-Party Services
If you purchase gift cards or follow links to third-party platforms (such as social media), those services have their own privacy practices. We encourage you to review their policies.
Data Security
We take reasonable steps to safeguard your personal information, though no online system can be guaranteed 100% secure.
Terms of Use
General Information
Our website is provided for informational purposes only. While we strive for accuracy, menu items, pricing, hours, and availability may change without notice.
Intellectual Property
All content on this site — including text, menus, images, logos, and design — is the property of Carmella’s Bistro and VIA unless otherwise noted. You may not copy, reproduce, or use our materials without written consent.
Use of the Website
You agree not to misuse our website. This includes attempting unauthorized access, introducing harmful code, or interfering with other visitors’ experience.
Third-Party Links
Our site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.
Gift Cards and Purchases
If you purchase gift cards or other products through our site, additional terms (including payment processing, delivery, and refund policies) may apply. We use trusted third-party providers to securely process transactions.
Reservations & Catering
Reservations, catering, or event bookings may be subject to specific policies regarding deposits, cancellations, or minimum requirements. These policies will be clearly communicated at the time of booking.
Disclaimer of Liability
Use of our website is at your own risk. Carmella’s Bistro and VIA are not liable for damages arising from use of the site, inaccuracies in information, or issues beyond our control.
Changes to Privacy & Terms
We may update these policies from time to time. Updates will be posted here with a revised effective date.
Contact Us
If you have any questions about this Privacy & Terms page, please call us:
Carmella’s, an Italian Bistro: (920) 882-4044
VIA Pizza Napoletana: (920) 441-0416
Or email us info@carmellasbistro.com